The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. You don't hit a man on the head when you've got your fingers between his teeth.

Education is the great equalizer of our time. It gives hope to the hopeless and creates chances for those without.

It is well known that you can only manage what you measure, and as this is the job of professional accountants, it means they have huge influence on companies' governance.

In the rush for justice it is important not to lose sight of principles the country holds dear.

We cannot wait for governments to do it all. Globalization operates on Internet time. Governments tend to be slow moving by nature, because they have to build political support for every step.

Literacy is a bridge from misery to hope.

Some have suggested that ideally there must be some international body that would treat areas like the Arctic as a global commerce, a bit like the way we treat the sea. It doesn't belong to any particular country, but to all of us, but I'm not sure some of the powerful are ready for that sort of solution.