Followers are the customers of the Higher Ground Leader, who strives to meet or exceed the outer and inner needs of followers.

Authenticity is the alignment of head, mouth, heart, and feet - thinking, saying, feeling, and doing the same thing - consistently. This builds trust, and followers love leaders they can trust.

Leadership is not so much about technique and methods as it is about opening the heart. Leadership is about inspiration-of oneself and of others. Great leadership is about human experiences, not processes. Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.

Followers are the customers of the Higher Ground Leader, who strives to meet or exceed the outer and inner needs of followers.

THE POWER OF A COMPELLING CAUSE RESTS IN THE SOUL OF ITS CREATOR, because a cause springs from the soul. It is a spiritual statement from one soul that cannot be the result of many. It comes from a deep place of knowing, some conviction that a richly imagined future could in some way, dramatically and positively, change the world.

Excellence in our society is less a product of conflict and hostility than of collaboration.

Science sometimes falls short when trying to fathom the depths of our essence - and our inspiration comes from that essence.