A river finds its course with sureness, pushing aside whatever surface matter lies in its way, and as it gathers volume and resulting strength, nothing can withstand its progress. It carves canyons, moves great boulders, erodes the soil, moving insistently onward in its surging need to reach its final goal - the ocean.
Laura GilpinWhat patients want is not rocket science, which is really unfortunate because if it were rocket science, we would be doing it. We are great at rocket science. We love rocket science. What weโre not good at are the things that are so simple and basic that we overlook them.
Laura GilpinIt's too bad patient-centered care is not rocket science, because if it was, we would be really good at it.
Laura Gilpin