The fact that the CIA knew that two of the 9/11 hijackers were entering the United States and didn't notify the FBI and that nobody lost their job is shocking. Instead, we occupied Iraq, which had nothing to do with 9/11. I mean, how did those choices get made?

I don't speak Arabic - I know a little to get by, but that's all.

There are people who are always going to try to engage in activity that is illegal and they're going to try to subvert surveillance. But everybody should not give up their liberties and rights to privacy because some people are going to [do that]. We shouldn't stop or limit our basic liberties because some people are going to engage in criminal activities.

Those who are experts in the fields of surveillance, privacy, and technology say that there need to be two tracks: a policy track and a technology track. The technology track is encryption. It works and if you want privacy, then you should use it.

I was in correspondence with an anonymous source for about five months and in the process of developing a dialogue you build ideas, of course, about who that person might be. My idea was that he was in his late forties, early fifties. I figured he must be Internet generation because he was super tech-savvy, but I thought that, given the level of access and information he was able to discuss, he had to be older.

That's a question you'd have to present to people in the White House.

In all my work, I'm interested in understanding big issues through the lives of individuals.