The British regulatory system was revised, so that bigger profits were encouraged, which removed the option of big spending on programming. Quality just fell off a cliff, and all the old hands either left or were fired for being too expensive.

Never forget a Favor, Never forgive a Slight!

Sometimes if you want to know for sure whether the stove is hot, the only way to find out is to touch it.

Evaluate. Long experience had taught me to evaluate and assess. When the unexpected gets dumped on you, don’t waste time. Don’t figure out how or why it happened. Don’t recriminate. Don’t figure out whose fault it is. Don’t work out how to avoid the same mistake next time. All of that you do later. If you survive.

I went to college. West Point is technically a college.

People who wear glasses, without them they always look unfocused, vulnerable. Out in the open. A layer removed.

Full of thrills and tension - but smart and human too.