I forgot to shake hands and be friendly. It was an important lesson about leadership.

What is it that you like doing? If you don't like it, get out of it, because you'll be lousy at it.

The one word that makes a good manager - decisiveness.

Management is nothing more than motivating other people.

The primary skill of a manager consists of knowing how to make assignments and picking the right people to carry out those assignments

Incompetency begets incompetency. The last thing a guy who isn't sure of himself wants is a guy backing him up who is sure of himself.

I learned that monthly payments are the cornerstone of everything in the automobile business.