If we screw it up, start over. Try something else.

When the product is right, you don't have to be a great marketer.

There's a billboard in a little farm town in the Midwest that says: IF YOU COMPLAIN ABOUT FARMERS, DON'T TALK WITH YOUR MOUTH FULL.

A good deal is a state of mind.

I guess I invented extended warranties, because that's all we had to sell at Chrysler in those days.

There are times when even the best manager is like the little boy with the big dog, waiting to see where the dog wants to go so he can take him there.

The thing that lies at the foundation of positive change, the way I see it, is service to a fellow human being.