A great leader needs to love and respect people, and he needs to be comfortable with himself and with the world. He also needs to be able to forgive himself and others. In other words, a leader needs grace.

There is no lobbying interest on behalf of a low-paid worker. Nobody. Nobody represents them, yet somebody obviously represents Wal-Mart in Washington and McDonald's in Washington.

A great leader needs to love and respect people, and he needs to be comfortable with himself and with the world. He also needs to be able to forgive himself and others. In other words, a leader needs grace.

As a corporation, you cannot let the desire for unanimity override your obligation for fairness.