I needed people to deliver my feelings back to me in a form that was legible. Which is a superlative kind of empathy to seek, or to supply: an empathy that rearticulates more clearly what it's shown.

Whenever I've been stuck on a project, it's always brought me solace to the return to books that moved me in the past. It's a nice way to get outside my own head; and it brings me back to one of the most important reasons I write at all: to bring some pleasure to readers, to make them think or feel.

Perhaps if we say it straight, we suspect, if we express our sentiments too excessively or too directly, we'll find we're nothing but banal.

I'm happy not knowing. Most of the time (except when I'm a neurotic mess about uncertainty) I feel glad that the horizon is a mystery.

Learning the edges or limits or sources of friction in empathy was one of the big issues for me.

When people ask what kind of nonfiction I write, I say 'all kinds,' but really I mean I don’t write any kind at all: I’m trying to dissolve the borders between memoir and journalism and criticism by weaving them together.

The global phenomenon of poverty tourism - or 'poorism' - has become increasingly popular during the past few years. Tourists pay to be guided through the favelas of Brazil and the shantytowns of South Africa. The recently opened Los Angeles Gang Tour carries visitors through battle-scarred territories of urban violence and deprivation.