She still had her bad days, no question, when the black dog of depression sniffed her out and settled its crushing weight on her chest and breathed its pungent dog breath in her face. On those days she called in sick to the IT shop where, most days, she untangled tangled networks for a song. On those days she pulled down the shades and ran dark for twelve or twenty-four or seventy-two hours, however long it took for the black dog to go on home to its dark master.

The new Web is a very different thing. It's a tool for bringing together the small contributions of millions of people and making them matter. Silicon Valley consultants call it Web 2.0, as if it were a new version of some old software. But it's really a revolution.

Maybe this was one of those times when being a hero didn’t involve looking particularly brave. It was just doing what you should.

Most people carry that pain around inside them their whole lives, until they kill the pain by other means, or until it kills them. But you, my friends, you found another way: a way to use the pain. To burn it as fuel, for light and warmth. You have learned to break the world that has tried to break you.

It's wonderful to play around with fantasy, because there are an amazing number of as-yet-unbroken rules out there.

I've stayed in houses that were in the country, and in England, but I'm still not sure that I've stayed in an English country house.

In a way fighting was just like using magic. You said the words, and they altered the universe. By merely speaking you could create damage and pain, cause tears to fall, drive people away, make yourself feel better, make your life worse.