If you think your users are idiots, only idiots will use it.

To be honest, the fact that people trust you gives you a lot of power over people. Having another person's trust is more powerful than all other management techniques put together.

In many cases the user interface to a program is the most important part for a commercial company: whether the programs works correctly or not seems to be secondary.

The thing I love about diving is the flowing feeling. I like a sport where the whole point is to move as little as humanly possible so your air supply will last longer. That's my kind of sport. Where the amount of effort spent is absolutely minimal.

Every once in a while an issue comes up where I have to make a statement. I can't totally avoid all political issues, but I try my best to minimize them. When I do make a statement, I try to be fairly neutral.

I may make jokes about Microsoft at times, but at the same time, I think the Microsoft hatred is a disease.

People will realize that software is not a product; you use it to build a product.