Women on the way up generally fail to win popularity contests. The only compensation is that once you're there you will become very well liked.

Most meetings are too long, too dull, too unproductive - and too much a part of corporate life to be abandoned.

No matter what the job description says, your real job is to make the boss look good.

Did I choose you? Did you choose me? And what difference does it make? All that really matters, friend, is that we chose together.

Letters remind us that when we write we can bring back the best of times, even make time stand still, if only for a few minutes.

The single and most dangerous word to be spoken in business is no. The second most dangerous word is yes. It is possible to avoid saying either.

A letter is never ill-timed; it never interrupts. Instead it waits for us to find the opportune minute, the quiet moment to savor the message. There is an element of timelessness about letter writing.