Truly good manners are invisible: they ease the way for others, without drawing attention to themselves. It is no accident that the word "punctilious" ("attentive to formality or etiquette") comes from the same original root as punctuation.

I used to help my dad with a stall selling eggs when I was about 12. People were so hard up they would ask for one egg. But mostly no one came by at all. It was very demoralising.

I am not against marriage. I lived with someone for 11 years. But we weren't in love, and I thought that was quite important.

Oh, the illusion of choice in the modern world - don't get me started. But don't you agree that the Internet has softened our brains and made us forget that 'choice' used to mean something different from selecting options from menus?

I hate to be treated as if I'm invisible. I get incensed when people talk across me or refuse to catch my eye in a restaurant or shop.

In the family of punctuation, where the full stop is daddy and the comma is mummy, and the semicolon quietly practises the piano with crossed hands, the exclamation mark is the big attention-deficit brother who gets overexcited and breaks things and laughs too loudly.

For any true stickler, you see, the sight of the plural word “Book’s” with an apostrophe in it will trigger a ghastly private emotional process similar to the stages of bereavement, though greatly accelerated. First there is shock. Within seconds, shock gives way to disbelief, disbelief to pain, and pain to anger. Finally (and this is where the analogy breaks down), anger gives way to a righteous urge to perpetrate an act of criminal damage with the aid of a permanent marker.