Most do not fully see this truth that life is difficult. Instead they moan more or less incessantly, noisily or subtly, about the enormity of their problems, their burdens, and their difficulties as if life were generally easy, as if life should be easy. They voice their belief, noisily or subtly, that their difficulties represent a unique kind of affliction that should not be and that has somehow been especially visited upon them, or else upon their families, their tribe, their class, their nation, their race or even their species, and not upon others.
M. Scott PeckAn essential part of true listening is the discipline of bracketing, the temporary giving up or setting aside of one's own prejudices, frames of reference and desires so as to experience as far as possible the speaker's world from the inside, step in inside his or her shoes.
M. Scott PeckThe feeling of being valuable - 'I am a valuable person'- is essential to mental health and is a cornerstone of self-discipline.
M. Scott PeckIf we want to be heard we must speak in a language the listener can understand and on a level at which the listener is capable of operating.
M. Scott PeckThe act of loving is an act of self-evolution even when the purpose of the act is someone else's growth.
M. Scott PeckWhat does a life of total dedication to truth mean? It means, first of all, a life of continuous and never-ending stringent self-examination. We know the world only through our relationship to it. Therefore, to know the world, we must not only examine it but we must simultaneously examine the examiner.
M. Scott Peck