I guess if you want to know one single thing I'm about, it's that I'm against easy answers.
M. Scott PeckIf we want to be heard we must speak in a language the listener can understand and on a level at which the listener is capable of operating.
M. Scott PeckSince true listening involves a setting aside of the self, it also temporarily involves a total acceptance of the others. Sensing this acceptance, the speaker will feel less and less vulnerable, and more and more inclined to open up the inner recesses of his or her mind to the listener. As this happens, speaker and listener begin to appreciate each other more and more, and the dance of love is begun again.
M. Scott Peck