It is in the whole process of meeting and solving problems that life has meaning. Problems are the cutting edge that distinguishes between success and failure. Problems call forth our courage and our wisdom; indeed, they create our courage and our wisdom. It is only because of problems that we grow mentally and spiritually. It is through the pain of confronting and resolving problems that we learn.
M. Scott PeckSince true listening involves a setting aside of the self, it also temporarily involves a total acceptance of the others. Sensing this acceptance, the speaker will feel less and less vulnerable, and more and more inclined to open up the inner recesses of his or her mind to the listener. As this happens, speaker and listener begin to appreciate each other more and more, and the dance of love is begun again.
M. Scott Peck