Well, the thing that I learned as a diplomat is that human relations ultimately make a huge difference.

I am a beneficiary of the American people's generosity, and I hope we can have comprehensive immigration legislation that allows this country to continue to be enriched by those who were not born here.

So there really was a whole series of things that took the women of my generation a little bit of time to push forward.

I can't see democracy occurring by force - after an Iraqi war, because of the fallout from that.

My mind-set is Munich. Most of my generation's is Vietnam.

A skilled diplomat rarely generates extreme reactions.

The best book, like the best speech, will do it all - make us laugh, think, cry and cheer - preferably in that order.