I was struck by the joy of those pilots in committing coldblooded murder . . . Frankly, this is not cojones. This is cowardice.

My parents were of the generation who thought they were the children of a free Czechoslovakia, the only democracy in central Europe.

You have to learn to interrupt because you aren't going to get called on.

Women are more than 50% of almost every country in the world. Countries rob themselves of the resources of women if they keep them as property. It isn't that women can't find work. It's just that women don't get paid for their work and are not recognized properly. It's something that has to be on the international agenda all the time.

As a child, I really did see buildings bombed, and what makes me different from an American that's the same age as I am is that I can understand what happens when there is fighting in a way that they couldn't.

One of the issues I kept saying to my students is you have to learn to interrupt. When you raise your hand at a meeting, by the time they get to you, the point is not germane. So the bottom line is active listening. If you are going to interrupt, you look for opportunities. You have to know what you're talking about.

One of the things I write about a bit in my Madam Secretary memoir is on Rwanda, where I was an instructed ambassador at the U.N., and my instructions were to not vote for increased forces there, and I didn't like my instructions. So I got up and called Washington and said, "Change my instructions," and they didn't.