When combined with information and communication technologies, microcredit can unleash new opportunities for the world's poorest entrepreneurs and thereby revitalize the village economies they serve.

One of the things I write about a bit in my Madam Secretary memoir is on Rwanda, where I was an instructed ambassador at the U.N., and my instructions were to not vote for increased forces there, and I didn't like my instructions. So I got up and called Washington and said, "Change my instructions," and they didn't.

You have to learn to interrupt because you aren't going to get called on.

The best book, like the best speech, will do it all - make us laugh, think, cry and cheer - preferably in that order.

Really, I have to laugh because there was a whole set of stories that made me sound like the Dragon Lady, you know, 'tough this and tough that.' Then there is this business about 'gooey.' The bottom line is I am a pragmatic idealist.

A great task has been completed and an even larger one remains.

If intelligence were a television set, it would be an early black-and-white model with poor reception, so that much of the picture was gray and the figures on the screen were snowy and indistinct. You could fiddle with the knobs all you wanted, but unless you were careful, what you would see often depended more on what you expected or hoped to see than on what was really there.