We're nothing if we're not loved. When you meet somebody who is more important to you than yourself, that has to be the most important thing in life, really. And I think we are all striving for it in different ways. I also believe very, very strongly that everybody is the hero/heroine of his/her own life. I try to make my characters kind of ordinary, somebody that anybody could be. Because we've all had loves, perhaps love and loss, people can relate to my characters

My mother was a trained nurse, and she'd tell me that patients would fight as they were administered anaesthetic, grappling to get the gas mask off their face.

I was the big, bossy older sister, full of enthusiasms, mad fantasies, desperate urges to be famous, and anxious to be a saint - a settled sort of saint, not one who might have to suffer or die for her faith.

My father went to work by train every day. It was half an hour's journey each way, and he would read a paperback in four journeys. After supper, we all sat down to read - it was long before TV, remember!

Women who start out as ugly ducklings don't become beautiful swans. What they mainly become is confident ducks. They take charge of their lives.

Always write as if you are talking to someone. It works. Don't put on any fancy phrases or accents or things you wouldn't say in real life.

I have been luckier than anyone I know or even heard of. I had a very happy childhood, a good education, I enjoyed working as a teacher, journalist and author. I have loved a wonderful man for over 33 years, and I believe he loves me, too.