With businesses, you go to the same places because you like the service, you like the people and they take care of you. They greet you with a smile. That's how people want to be treated, with respect. That's what I tell my employees - customer service is very important.

I was able to see what I wanted to do, I could see the opportunity, even when others could not, and I stay committed to doing it and doing it well, no matter what.

I'm from there. You know, when you grow up with these people and see them every day and then you look at the numbers... it was easy; it was a no-brainer. And when Sony took a look, it was a no-brainer to them, too.

When I first found out I had HIV, I had to find somebody who was living with it, who could help me understand my journey and what I was going to have to deal with day-to-day. I found out that a person named Elizabeth Frazier was living with AIDS at the time, and so I called her up, and she took a meeting with me.

Just celebrate the life you had, not the life you could've had.

Life doesnt stop because something happens to you.

Even as a fierce competitor I try to smile.