If one does not practice nonviolence in one's own personal relations with others and hopes to use it in bigger affairs, one is vastly mistaken.
Mahatma GandhiA customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
Mahatma Gandhi