If you don't know what you want to do, it's harder to do it.

There is just no way any management with any intelligence and foresight cannot recognize the value of a corporate image. It is the best, single marketable investment that a company can make.

Those who talk loudly are rarely listened to.

After the fact, our hearts always go out to the fallen Goliaths. Yet we invariably root for their Davids. Until they're winners.

The only unforgivable sin: Being unforgiving.

The day nothing turns you on - you're dead. No matter how many more years you go on breathing.

Enlightening editorial writers is even more difficult than educating educators.