Are you not justified in feeling inferior, when you seek to cover it up with arrogance and insolence?

There is just no way any management with any intelligence and foresight cannot recognize the value of a corporate image. It is the best, single marketable investment that a company can make.

One of the ceaseless wonders of the world: The power of a smile.

Presence is more than just being there.

The best buy by way of management is brains-at any price.

Isn't it fortunate how selective our recollections usually are.

When a fissure off the California coast started pumping and dumping oil on the nearby towns and beaches, everybody started dumping on Union Oil. Matters weren't helped one iota by a manufactured quotation attributed to Union's president, Fred Hartley, alleging his amazement at the publicity for the loss of a few birds.... Fred Hartley never said what the press reported, as the transcript and the Senate committee members definitely established. But I don't suppose the truth will ever catch up with the more colorful falsehood.