Every cop will tell you that their real job is being a social worker. That's what they do all day. The large majority of police officers in this country never even draw their gun, let alone fire it. They do conflict resolution, right? And if that's their job, why do they need to look like they're an occupying force?
Malcolm GladwellTruly successful decision-making relies on a balance between deliberate and instinctive thinking.
Malcolm GladwellThe poorer children were, to her mind, often better behaved, less whiny, more creative in making use of their own time, and have a well-developed sense of independence.
Malcolm GladwellOutlier are those who have been given opportunities-- -and who have had the strength and presence of mind to seize them.
Malcolm GladwellIn fact, researchers have settled on what they believe is the magic number for true expertise: ten thousand hours.
Malcolm Gladwell