No one should expect building a new high-growth, software-powered company in an established industry to be easy. It's brutally difficult.

I don't waste time being depressed.

TV and the press have always functioned according to the same sets of rules and technical standards. But the Internet is based on software. And anybody can write a new piece of software on the Internet that years later a billion people are using.

With lower start-up costs and a vastly expanded market for online services, the result is a global economy that for the first time will be fully digitally wired - the dream of every cyber-visionary of the early 1990s, finally delivered, a full generation later

These days, you have the option of staying home, blogging in your underwear, and not having your words mangled. I think I like the direction things are headed.

One of the advantages of moving quickly is if you do something wrong you can change it. What technologies tend to do is they tend to make a lot of mistakes... but then we go back and aggressively attack those mistakes - and fix them. And you usually recover pretty quickly.

The multipurpose device will always fail.