I enjoy not being a public company.

The 2 hardest things you'll have to do when running a company are recruiting and talking people out of leaving.

Once you understand that everybody's going to get connected, a lot of things follow from that. If everybody gets the Internet, they end up with a browser, so they look at web pages - but they can also leave comments, create web pages. They can even host their own server! So not only is everybody consuming, they can also produce.

I think 2012 is the year when consumers all around the world start saying no to feature phones and start saying yes to smartphones.

Health care and education, in my view, are next up for fundamental software-based transformation.

A very large percentage of economic activity is shifting online and it makes sense that there are more services that are going to charge. It also means there are going to be more people willing to pay.

In a startup, absolutely nothing happens unless you make it happen.