Presentation skills are key. People who work for you represent your brand. You want them to present themselves - and represent you - in a certain way.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

Don't forget to do something for other people.

Learning to code at a young age opened my eyes to the incredibly exciting world of technology and entrepreneurship. Our youth deserve the opportunity to learn the skills that will enable them to succeed in our connected world.

One problem we discovered, for example, was that our "create a new account" button was in the wrong place...By simply moving it to the left side, mirroring the way people read, we saw a huge improvement in the way people used the site.

If there wasn't any competition, I'd be very worried, because it would mean we were not doing very well.

You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.