Most of us recognize how important it is to listen respectfully when our loved ones are talking; but we often forget that it is equally important to talk respectfully when they are listening.
Mardy GrotheInstead of talking in the hope that people will listen, try listening in the hope that people will talk.
Mardy GrotheThe best time to give feedback to strong people is when they're feeling weak, and to weak people when they're feeling strong.
Mardy Grothe