You talk to people and they seem really nice and then you read what they write and it's very disillusioning. You have to deal with how people let you down in terms of that. Because I think I'm basically a nice person and I think I'm a real person, and a lot of people aren't.

I can't wear flat shoes. My feet repel them.

I didn't have a strong male figure in my life on a day-to-day basis. So I think that whole [marriage] situation, a lot of it stems from a place where I was out there alone as a really and I always felt like the rug could be pulled out from under me.

I love all holiday music. My two favorites would probably be Donny Hathaway's "This Christmas" and Nat King Cole's "The Christmas Song." They epitomize Christmas for me. Those two recordings will never be touched. That's why I've never redone them.

We have to go through certain things in order to appreciate life and learn lessons.

Forget the image, forget the ensemble, forget the rumours, forget the short skirts, the big hair, whatever! I owe this to the fans and I will never forget you so I want to accept this award on behalf of all of you.

I'm really fortunate. I'm really happy, and I'm really really lucky to be where I am.