Our theory is, if you need the user to tell you what you're selling, then you don't know what you're selling, and it's probably not going to be a good experience.

The mobile phone acts as a cursor to connect the digital and physical.

I think that ultimately over time we really should strive for a place where most information is available online and is searchable.

Will the social networking phenomenon lessen? I don't think so.

The utmost thing is the user experience, to have the most useful experience.

If you push through that feeling of being scared, that feeling of taking risk, really amazing things can happen.

It's really wonderful to work in an environment with a lot of smart people.