I think college is an absolute. In this world you have to learn how to learn and get in the habit of always wanting to learn. Some kids have that out of high school and may be able to do the college equivalent of home schooling. Most kids can't. So I highly recommend going to college.

You never win any games you don't play.

Do your homework and know your business better than anyone. Otherwise, someone who knows more and works harder will kick your ass.

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.

You could be beaten down by anybody and by everybody and it doesn't matter what everybody else thinks it's how you see yourself and what your own dreams are. And, you know, anybody who started a business and build a business knows there's going to be lots of times when you feel beaten down and you need some motivation and that's when I turn to that book among others.

Doesnt matter what your skill and physical gifts are if you cant get your head right.

One problem people have is that they lie to themselves. You may think you are more talented then the next guy. Which is exactly what the next guy thinks as well. Rarely is talent enough. You have to find ways to make yourself stand out. You do so by playing to your strengths and making people aware of those strengths. Always remember that no matter how many times you get shot down, you will get smarter, better and you only have to be right once to be successful.