We don't sell wins or losses. The one thing you can't control in sports is which games you are going to win or which games you are going to lose. But what I could control was the experience the fans have.

I know I'm prejudiced and I know I'm bigoted in a lot of different ways.

If you've got $25,000, $50,000, $100,000, you're better off paying off any debt you have because that's a guaranteed return.

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.

Doesnt matter what your skill and physical gifts are if you cant get your head right.

The Higher Education Industry is very analogous to the Newspaper industry. By the time they realize they need to change the costs to support their legacy infrastructure and costs will keep them from getting there.

Never settle. There is no need to rush.