In business, one of the challenges is making sure that your product is the easiest to experience and complete a sale.
Mark CubanIt is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.
Mark CubanI'm not the type to pat myself on the back and all that, but somebody has to be lucky, right? When I got to Dallas, I was struggling - sleeping on the floor with six guys in a three-bedroom apartment. I used to drive around, look at the big houses, and imagine what it would be like to live there and use that as motivation.
Mark CubanThere are no shortcuts. You have to work hard, and try to put yourself in a position where if luck strikes, you can see the opportunity and take advantage of it.
Mark Cuban