Whether it's her [ Hillary Clinton] guarded privacy or whatever else, I mean, there has got to be some sense that this is a human being that I can identify.
Mark ShieldsSometimes, you just let the country have its way, and you don't try to determine the shape of the country. You sort of modestly step back and let the country figure out what it believes.
Mark ShieldsBut the people at home if we're doing a town meeting or a town format. You have to answer the question that is asked. And what people at home are gauging how does this candidate respond to the questioner? Do they show respect to the questioner? Do they try to understand why the questioner is asking that? Do they respond to the question? Is there a human connection between the two? It's where Barack Obama beat Mitt Romney in 2012. He lost the voters on who was a stronger leader, who had a vision for the future, but on who cares about people like me, he trounced Mitt Romney.
Mark Shields