Some of the best ideas throughout the company's evolution have been from places all throughout the company whether it's an engineer or someone on the customer support team. Just different areas around the company.

People developed planes first and then took care of flight safety. If people were focused on safety first, no one would ever have built a plane.

Our work to improve privacy continues today.

In a world that's changing so quickly, you're guaranteed to fail if you don't take any risks.

My friends are people who like building cool stuff. We always have this joke about people who want to just start companies without making something valuable. There's a lot of that in Silicon Valley.

Free basic internet access should be like dialing 911 in the US or 100 in India.

Helping a billion people connect is amazing, humbling and by far the thing I am most proud of in my life.