In a world that's changing so quickly, you're guaranteed to fail if you don't take any risks.

Advertising works most effectively when it's in line with what people are already trying to do.

It's tough to say, exactly, what things will look like in three to five years, but there's a lot of work to do in just moving along the path that we've already set out.

Building a mission and building a business go hand-in-hand. It is true that the primary thing that makes me excited about what we're doing is the mission, but I also think, from the very beginning, we've had this healthy understanding which is that we need to do both.

I actually do think you're seeing this trend towards organizations just caring more about their brand and engaging. And so I think Home Depot will want to humanize itself. I think that's a lot of why companies are starting blogs, are just giving more insight into what's going on with them.

Mobile is a lot closer to TV than it is to desktop.

I like to pride myself on thinking pretty long term, but not that long term.