Positive, optimistic sales people sell more than pessimistic sales people.

Positive emotion can be about the past, the present, or the future. The positive emotions about the future include optimism, hope, faith, and trust. Those about the present include joy, ecstasy, calm, zest, ebullience, pleasure, and (most importantly) flow; these emotions are what most people usually mean when they casually-but much too narrowly-talk about "happiness." The positive emotions about the past include satisfaction, contentment, fulfillment, pride, and serenity.

Some find that very optimistic people have benign illusions about themselves. These people may think they have more control, or more skill, than they actually do. Others have found that optimistic people have a good handle on reality. The jury is still out.

Positive, optimistic sales people sell more than pessimistic sales people.

Curing the negatives does not produce the positives.

Reaching beyond where you are is really important.

The defining characteristic of pessimists is that they tend to believe that bad events will last a long time, will undermine everything they do, and are their own fault. The optimists, who are confronted with the same hard knocks of this world, think about misfortune in the opposite way. They tend to believe that defeat is just a temporary setback or a challenge, that its causes are just confined to this one case.