I am most comfortable in a "learner" role, I may raise my values-related concerns by asking the well-crafted and well-timed question, rather than by strenuously arguing a particular point of view. Or if I am a risk-taking, aggressive manager, I may frame the values conflict as just one more challenge that I want to take on, as opposed to a "constraint" on my action choices.
Mary C. GentileIn short, we needed to shift our thinking and teaching about values-driven leadership from asking the question "What is the right thing to do?" to asking and answering the question "Once I know what I believe is right, how do I get it done?"
Mary C. GentileThroughout history we have seen the tyranny of the powerful over the less powerful - think of the history of colonialism or of slavery - and the tragic mistakes made when important information was not "heard" or valued.
Mary C. GentileWe try to effectively free ourselves up to be creative, to think about what might be possible, to come up with truly innovative ways to enact our values-driven positions.
Mary C. GentileCommunicating and celebrating the times when individuals have made values-based decisions is, of course, empowering and can provide role models. But perhaps more importantly, it removes the sense of futility that often prevents employees from speaking up.
Mary C. GentileTime pressures are a reality of business life that cannot be eliminated entirely and that even can create a beneficial focus at times, it can be powerful to set aside discrete occasions where individuals are invited to step back, to look at their projects from different vantages, to consider input not usually examined, and so on. This again encourages folks to express alternative points of view.
Mary C. GentileTypically efforts to address values and ethics in business education and leadership development tend to focus on building Awareness and teaching Analysis. That is, we expose future leaders to the kinds of ethical and values conflicts they may encounter, so that they will recognize them and will have considered them in advance.
Mary C. Gentile