Return telephone calls promptly but be judicious about the time spent on the phone.

Everyone has an invisible sign hanging from their neck saying, 'Make me feel important.' Never forget this message when working with people.

I've never yet met a person who didn't want to be appreciated.

Sandwich every bit of criticism between two heavy layers of praise.

Fear is faith that it won't work.

I put a lot of emphasis on how to treat people. The reason for this is simple. The real success of our personal lives and careers can best be measured by the relationships we have with the people most dear to us - our family, friends, and coworkers. If we fail in this aspect of our lives, no matter how vast our worldly possessions or how high on the corporate ladder we climb, we will have achieved very little.

The seeds you plant in the hearts and minds of others will be what you receive in return - 100-fold. Only sow that which you wish to receive in return. Sow good, receive good! Plant seeds daily in your Mary Kay business and your Mary Kay business will return to you.