Before you ever receive the wonderful treasures of a happy life, you must first give. Give of yourself. Be of service to others. Only what you give can be multiplied back into your own life.

Return telephone calls promptly but be judicious about the time spent on the phone.

There's a big difference between a decisive manager and a tyrant.

Criticize the act, not the person.

We must have a theme, a goal, a purpose in our lives.

Sometimes listening itself may not be enough-some people must be prodded if you are to find out what they're thinking.

You cannot keep determined people for success.