I believe that there is no such thing as a subordinate. If the air-conditioning ceases to work in our building, then the repair technician becomes more important than the chairman of the board. We're all people working together toward a common objective.

One of the secrets of success is to refuse to let temporary setbacks defeat us.

Before you ever receive the wonderful treasures of a happy life, you must first give. Give of yourself. Be of service to others. Only what you give can be multiplied back into your own life.

Whenever I meet someone, I try to imagine her wearing an invisible sign that says: MAKE ME FEEL IMPORTANT. I respond to this sign immediately, and it works wonders.

Left unattended, problems only intensify.

In fact, depending on how much you earn, you can afford to pay somebody to do almost anything you don't like to do.

Everyone has an invisible sign hanging from their neck saying, 'Make me feel important.' Never forget this message when working with people.