I've never yet met a person who didn't want to be appreciated.

Whenever I meet someone, I try to imagine her wearing an invisible sign that says: MAKE ME FEEL IMPORTANT. I respond to this sign immediately, and it works wonders.

I've often said that we are doing something far more important than just selling cosmetics; we are changing lives.

Sometimes listening itself may not be enough-some people must be prodded if you are to find out what they're thinking.

You are the only boss you have. And I want you to be the most demanding boss that you can be. If you really want to make a success of this business, then you must put yourself on a schedule.

My priorities have always been God first, family second, career third. I have found that when I put my life in this order, everything seems to work out. God was my first priority early in my career when I was struggling to make ends meet. Through the failures and success I have experienced since then, my faith has remained unchecked.

If you are an entrepreneur planning to start your own company, I can't think of a better place to begin than by operating your business by the Golden Rule. Make this a high priority; never make a decision that contradicts the Golden Rule.