In the old days, when you took out a mortgage, it was probably through a local bank or a credit union, and whoever gave you your loan held on to it for life. If you lost your job or got too sick to work and suddenly had trouble making your payments, you could call a human being and work things out.
Matt TaibbiI try to be outraged by things that other people are just very accepting of, as though they're normal and can't be changed. A lot of what I write about is, "Hey, you know, this stuff is really awful, and it doesn't need to be, and that's why it's so offensive." Things should be better.
Matt TaibbiThe one thing that I do is take really complicated systems and subjects and make them accessible to regular people.
Matt Taibbi