Well, California used to be in the dream-making business, and unfortunately what's happened I think we're now in the dream-breaking business.

Regulation is strangling businesses of all sizes in California, and we've got to streamline regulation so it's easy, not hard. to do business.

The fact that used cars is our largest category is a good example. We would not have sat in a conference room and said, "Hey, how about used cars?" So what can be learned that is extensible to other companies is to ask what are your customers doing with your products that maybe you didn't anticipate that they would do? How do you think of your customers as your research and development lab, as opposed to having an R&D lab at headquarters?

Silicon Valley is 130 miles from Sacramento, but it might as well be a million miles away given how it operates.

People ask me, how is managing in the New Economy different from managing in the Old Economy? Actually, it's a lot the same. It's about the financial discipline of the bottom line, understanding your customers, segmenting your customers by their needs, and building a world-class management team.

I'm not a career politician. I spent 30 years in business. I can tell you that people in California have had it with career politicians: they are done.

I have run large organizations, I know what it takes to create a healthy business climate, and I have more experience than Jerry Brown doing that. So it'll be a stark contrast, a career politician vs. someone who has met a payroll, gotten a return on investment, knows how to use technology to do more with less