Having everyone get exposed to brainstorming, prototyping, thinking about a problem, that's a best practice. One of the things I love seeing is how genius people are. You'll be thinking about some area that needs improving, and then someone just comes in and gives you that little bit of energy. Free online education doesn't solve everything, but you open the window and you build on each other.
Megan SmithTech companies like to set stretch goals, like we'll try to be the best company for women and minorities, and we have to ask, "What does that really mean?" By setting a goal like that, it makes all of us pay attention to that idea and try to innovate around it, to understand the underpinnings. One piece is being transparent, saying "Hey, we have an issue, we're open to innovation on it." It's important for innovation to prove that more diversity makes better products.
Megan Smith