A brand is a living entity-and it is enriched or undermined cumulatively over time, the product of a thousand small gestures.

The only thing that gives [new technology] purpose is the kind of creative content we all produce.

21 years as CEO is a long time. I was and probably still am the longest serving CEO in America. Certainly I am in the media industry, bar none.

Recovering from failure is often easier than building from success.

We all know that the Disney brand is our most valuable asset. It is the sum total of our seventy-five years in business, of our reputation, of everything that we stand for.

User-generated content is not done by professionals. The best user-generated content eventually becomes those people gravitated in the professional world.

The whole business starts with ideas, and we're convinced that ideas come out of an environment of supportive conflict, which is synonymous with appropriate friction.