Wherever we are, we can improve our chances of getting ahead by keeping a book in hand

It’s better to succeed against daunting odds than settle for a fantasy and get nowhere.

Criticism is like medicine. It’s poison unless carefully administered at the right dose.

I'm willing to submit to the sovereignty of the consumer, but I just want to know what they say.

Don’t let the urgent take precedent over the important.

Leaders have the privilege and responsibility of going first. The most powerful way that anybody can lead is by example.

Nothing will undermine your effectiveness as a leader faster than a bad marriage.