Character refers to dispositions and habits that determine the way that person normally responds to desires, fears, challenges, opportunities, failures and successes.

What will matter is not your success but your significance.

To separate the purpose of a business from the purpose of people who are in the business is, I think, not a good thing.

Yes and no are very powerful words. Mean them when you say them. Respect them when you hear them.

There are two sure ways to fail: never get started and quit before you succeed. Many companies promote the language of risk-taking and innovation but are so concerned with short term profit goals that their culture discourages innovation (trying new things) and abandons promising projects too soon. It shouldn't require exceptional moral courage to try new things and stick with them.

When was the last time you wrote a thank you note? When was the last time you went beyond a mechanical "thank you" to express authentic gratitude? We can enrich the lives of others and ourselves by making it a habit to express genuine appreciation for what others have done for us.

There's some wisdom and no moral deficiency to one who holds courage in reserve and uses it as a last resort. Before we take the kind of risks that require courage, we ought to exhaust other less risky alternatives.