Expressed gratitude encourages further giving; ingratitude drains vitality out of the spirit of generosity.

No leader or organization can achieve breakout growth until it treats, "we've always done it this way" as an opportunity to think anew rather than as a reason to stop thinking. Keep in mind, tradition should be a guide, not a jailer.

We judge our own character by our best intentions and most noble acts, but we will be judged by our last worst act.

Values are good things only if they are good values.

Our character is revealed by how we treat people who cannot help us or hurt us.

Character is ethical and moral strength. People of good character have the moral awareness and strength to know the good, love the good and do the good.

There are two sure ways to fail: never get started and quit before you succeed. Many companies promote the language of risk-taking and innovation but are so concerned with short term profit goals that their culture discourages innovation (trying new things) and abandons promising projects too soon. It shouldn't require exceptional moral courage to try new things and stick with them.